CROWNE PLAZA DALLAS DOWNTOWN BY IHG | Airport hotel in Dallas | From 55$/Night

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Key details

Hotel overview and key features

1015 Elm Street, Dallas, Texas, United States, 75202

Crowne Plaza Dallas Downtown By Ihg is a 4-star hotel located 9.5 miles from Dallas Love Field Airport, making it a convenient hotel near the airport. The property is situated in the heart of downtown Dallas, within walking distance of the Dallas Convention Center and six miles from Love Field Airport. Nearby attractions include the West End Entertainment District, Bank of America Plaza, and the House of Blues Dallas.

Comfortable & Accessible Rooms

The hotel offers well-appointed guest rooms featuring Crowne Plaza Sleep Advantage(R) amenities, air conditioning, and flat-screen TVs. Select rooms include a rooftop pool, tea and coffee makers, and accessible features such as grab bars and handheld showers. The 6.6/10-rated property provides twin and double room options with city views.

Upscale Dining & Nightlife

Thrive Restaurant serves American cuisine for breakfast in a chic, modern setting, while Thrive Round Bar offers upscale New American dishes and cocktails. The restaurant transitions into a popular nightclub in the evening. Dining options cater to both business and leisure guests.

Pool & Local Attractions

Guests can enjoy the heated rooftop pool, 24-hour fitness center, and proximity to the Dallas World Aquarium and American Airlines Center. The House of Blues Dallas, displaying the 'Crazy Quilt,' is steps away. The West End remains a premier destination for live music and events.

Business & Accessibility Services

The Crowne Plaza Dallas-Downtown Hotel features a 24-hour business center with printing and scanning services, plus 30000 sq ft of meeting space. ADA-compliant facilities include visual alarms, Braille signage, and accessible parking. A secured parking garage is available for $20 per night.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more

Standard King Room

Max:

3 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premium King Room Balcony

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Premium Queen Room Two Queen Beds

Max:

4 persons

325 sq. feet

Bed options:

2 King Size Beds

Shower

Air conditioning

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Prices and Availability

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Getting around

Transportation options available

City Centre

Dallas3700 ft

Airports

Dallas Love Field (DAL) 6.5 mi

Dallas-Fort Worth International (DFW) 19.7 mi

Train

West End Station700 ft

Akard Station1000 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

Wi-Fi

Parking

USD 20 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Night club
Pool with view
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location info

1015 Elm Street, Dallas, Texas, United States, 75202

Map view

1015 Elm Street, Dallas, Texas, United States, 75202

City landmarks

Museum

The Sixth Floor Museum at Dealey Plaza

2100 ft

Tower

Reunion Tower

3700 ft

Monument

John F. Kennedy Memorial Plaza

2300 ft

Museum

Dallas Museum Of Art

3700 ft

Museum

Perot Museum of Nature and Science

3400 ft

Park

Klyde Warren Park

4000 ft

Fountain

Fountain Place

2800 ft

Landmark

Perot Museum city views

3400 ft

Museum

Nasher Sculpture Center

3600 ft

Museum

Crow Collection of Asian Art

3600 ft

Landmark

Dealey Plaza National Historic Landmark District

2300 ft

Public Building

Dallas City Hall

3100 ft

Church

Cathedral Shrine of the Virgin of Guadalupe

4300 ft

Event hall

Kay Bailey Hutchison Convention Center

2100 ft

Landmark

Federal Reserve Bank of Dallas

4900 ft

Event hall

The Arena

2700 ft

Nearby

Aquarium

The Dallas World Aquarium

1300 ft

Square

Pioneer Plaza

1600 ft

Square

Dealey Plaza

1900 ft

Museum

Dallas Holocaust and Human Rights Museum

1500 ft

Museum

Old Red Museum

1400 ft

Dallas

Renaissance Tower

500 ft

Renaissance Historic District

Tree Sculptures

600 ft

1627 Pacific Ave Bordered by Bryan Street

Thanks-Giving Square

1800 ft

901 Main St Downtown

Bank of America Plaza

300 ft

Dallas

The Grassy Knoll

600 ft

600 Commerce St

Dallas County Courthouse

1900 ft

Dallas

West End Historic District

1000 ft

Elm and Market St

John Neely Bryan Cabin

1000 ft

1607 Main St

Giant Eyeball

1700 ft

Restaurants

Thrive Restaurant

200 ft

1015 Elm St

NOLA Brasserie

400 ft

1201 Main Street

Grill & Vine

500 ft

1201 Main St

Potbelly Sandwich Works

700 ft

1201 Elm Street Suite LL09

Wing Bucket

800 ft

1200 Main St

Ravenna Italian Grille & Bar

1000 ft

1301 Main St Ste 100

Enchilada's Restaurant

700 ft

1304 Elm St

Commissary

1000 ft

1217 Main St

O Sushi

800 ft

1700 Pacific Ave C. 111

Sonny Bryan's Smokehouse N Market St

1200 ft

302 N Market St

Frankie's Downtown

1100 ft

1303 Main St

Guest scores and detailed hotel feedback

Past guest experiences and opinions

98%

enjoyed their visit and would return

Convenient Location

Sanitized Rooms

Noise Disturbances

Inconsistent Service

9.8/10

Perfect

Rooms

5.2

Location

5.2

Service

5.7

Dining

5.0

Edward

United States, April 2024

7.2/10

My stay at the hotel was a mix of positives and negatives. The location was perfect for my event attendance needs, but there were some issues with cleanliness and noise disturbances. The service was friendly, but there were inconsistencies and hidden charges that affected the overall experience.

Rooms

8.0

The room I stayed in was very comfortable and convenient for exploring either Uptown Dallas or the Deep Ellum district. It was well-sanitized, which I appreciated.

Service

7.0

The staff members were generally friendly and helpful during my stay, but there were instances where they seemed inexperienced or lacked follow-up. Some extra charges, like parking fees, were a downside.

Location

7.0

The hotel's location was perfect for the venue where I needed to attend my events. However, the area felt a bit unsafe at night due to a heavy homeless presence.

Dining

6.0

The dining options were sparse and not consistently replenished. I found the quality good, but the pricing for certain items was a bit high.

Facilities

8.0

The hotel facilities were well-maintained and sparkled, providing a pleasant environment during my stay.

Convenient Location

Noise Disturbances

Michael

United Kingdom, March 2024

5.0/10

My stay at the hotel was a complete disaster. The rooms were outdated and overpriced, with expensive parking. There was even nasty hair on the linen, so I used my own. The view was terrible, overlooking police cars constantly. Everything seemed to be falling apart - dirty sheets, broken ice machines, non-functional elevators, and the overpowering smell of smoke. I wouldn't consider returning to this property.

Rooms

5.0

The rooms had a terrible odor, with an unappealing atmosphere and cockroaches present.

Service

5.0

While the service was somewhat helpful in finding reservations, the overall experience, especially the front desk staff, was very poor.

Location

5.0

The location was not ideal, surrounded by streets full of poor people, drunks, and homeless individuals, requiring significant improvement.

Dining

5.0

The dining was a disappointment, with poor quality food and high prices for the limited offerings available.

Facilities

5.0

The facilities were inadequate and poorly maintained, including the pool area, which seemed unclean and uninviting.

Frederick

United Kingdom, February 2024

5.0/10

The hotel overcharged me, and I had to wait for people to leave the rooms. Unfortunately, there were bodily fluids on the balcony. Despite these issues, the service was lacking, and the location had a high level of homeless individuals. The dining experience was unsatisfactory, and there were cleanliness issues with the linen I paid for. However, the hotel is very close to the train station and centrally located in Dallas.

Rooms

5.0

I was overcharged and had to wait for people to leave. There were bodily fluids onto the balcony.

Service

5.0

The service was disappointing; they seemed more like thugs than valet. It took until the next day for a refund due to uncleanliness.

Location

5.0

The hotel was a disappointment and needs updating. There was a high level of homeless individuals around the building.

Dining

5.0

The dining experience was cold and unsatisfactory. I paid for parking along with dirty and blood-stained linen.

Facilities

5.0

No specific comment about facilities.

Arthur

United States, January 2024

5.6/10

I found the hotel to be in a very convenient location in central downtown Dallas. Although the staff wasn't very friendly and there were some issues with forgotten messages, the proximity to the mall and nearby places was a plus. However, the presence of homeless individuals and traffic made the area feel unsafe.

Rooms

6.0

The room was clean all through, but unfortunately, there was a terrible odor in the corridors and the room itself.

Service

5.0

The service wasn't the friendliest, and there were issues with forgotten shuttle requests. However, they did offer dry cleaning, housekeeping, and other services.

Location

5.0

The hotel is right in the middle of downtown, but the area seemed unsafe with homeless individuals and traffic issues.

Dining

5.0

Although the staff was friendly, the dining experience was not the best, especially considering the high prices.

Facilities

Shaun

United Kingdom, January 2024

5.0/10

The hotel had some serious issues that overshadowed the positive aspects. The rooms were outdated, small, and had a musty smell that clung to our clothes. Additionally, the view was disappointing with constant police presence. The cleanliness was questionable with dirty sheets and non-functional ice machines. The service was a mix of unprofessional and helpful staff. The location, though close to some convenience stores, had its safety concerns. The dining experience left much to be desired, especially with the surprise charge for breakfast. Overall, it was not a pleasant stay.

Rooms

5.0

The rooms were quite small, outdated, and had a musty smell that transferred to our clothes.

Service

5.0

The service was a mix of unprofessional and helpful staff.

Location

5.0

The location had some safety concerns despite being close to convenience stores.

Dining

5.0

The dining experience was subpar, especially with the unexpected charge for breakfast.

Facilities

5.0

The hotel had maintenance issues like non-functional ice machines and dirty sheets.

United States, July 2023

7.0/10

Staying at this hotel was a mixed experience. The room was nice, clean, and comfortable, although there was an odd smell in the air. Some maintenance issues need attention. The service was fantastic overall, with helpful staff, but there were some dismissive moments during check-in. The location was great for our needs, close to downtown and important attractions, but safety concerns existed around the area. The dining quality was inconsistent, with some good dishes, but others were below par. The facilities provided were satisfactory.

Rooms

7.0

The room was nice, clean, and comfortable, but there was an odd smell in the air and some maintenance was needed.

Service

8.0

The staff was fantastic overall, very helpful and accommodating, but at times, there were some dismissive attitudes, especially during check-in.

Location

8.0

The location was great, close to downtown and attractions, but with some safety concerns at night.

Dining

5.0

The dining experience was inconsistent, with some dishes of good quality but others were below par.

Facilities

7.0

The facilities provided were satisfactory.

William

United Kingdom, June 2023

6.0/10

The hotel is a mixed bag with some positive and negative aspects. The rooms, though with a balcony, were outdated and had a terrible odor. The service was efficient and pleasant, yet lacked consistency with shuttle arrangements. The location had its drawbacks with a poor surrounding area and safety concerns. The dining options were limited at a not-so-great price point. However, the facilities were decent.

Rooms

5.0

The rooms came with a balcony but were outdated and had a strong unpleasant odor.

Service

7.0

The service was efficient and pleasant, yet some issues with shuttle arrangements arose.

Location

5.0

The location was ok, but the surrounding streets were not favorable, and safety was a concern.

Dining

5.0

The dining had limited choices at a not-so-great price point, and breakfast was not complimentary as expected.

Facilities

6.0

The facilities were decent.

Mark

United Kingdom, May 2023

6.0/10

My stay at the hotel had its ups and downs. The room decor was lacking for the price we paid, and the cleanliness left much to be desired, but the view of the pool was a nice touch, and I appreciated the refund of the early check-in fee.

Rooms

5.0

The rooms were small and a bit worn out. They could definitely use some sprucing up in terms of decor. I also noticed wrappers and papers on the floor, indicating that the cleaning could have been better.

Service

7.0

The service was a mix of experiences. The valet attendants seemed a bit rough around the edges, but other staff members were incredibly welcoming and helpful during my stay.

Location

6.0

The hotel's location was convenient for my activities in the historic district, but I was uneasy walking around at night due to the presence of homeless individuals. On the positive side, it was within walking distance of the JFK memorial.

Dining

6.0

The dining experience was a bit hit or miss. While some dishes were excellent, others like the French toast and pancakes were disappointing. I did appreciate the complimentary breakfast for all guests in the room.

Facilities

The hotel facilities were adequate, but not exceptional. They offered the basic amenities expected, but nothing particularly stood out during my stay.

Wally

United Kingdom, April 2023

6.0/10

My stay at the hotel was a mix of positives and negatives. The room had a great downtown skyline view but was below average for the price paid. The parking fee was an unexpected extra cost that felt unwarranted. Service had its ups and downs with the availability for refunds being a plus, but encountering rude and overpriced interactions was a definite downside.

Rooms

5.0

The room had an excellent downtown skyline view, but overall, it was below average for the price. The shower was great.

Service

5.0

The service had its positives with available refund options, but the rude and overpriced encounters were disappointing.

Location

6.0

The hotel's location was right in the middle of downtown, which was convenient. However, the presence of a nearby bar and homeless individuals detracted from the experience.

Dining

7.0

The dining experience was a mix of good and bad; while the food was good, not being informed about the breakfast charges was frustrating.

Facilities

6.0

Frank

United Kingdom, April 2023

7.4/10

The hotel is in a very central location in downtown Dallas, making it convenient for exploring the area. The rooms, while comfortable, had some cleanliness issues with wrappers and papers on the floor that were not ideal. The staff were extremely helpful, especially with transportation arrangements to and from Arlington, but the dining could use some improvement in accommodating guests properly.

Rooms

7.0

The rooms were comfortable, but there were wrappers and papers on the floor that made it feel a bit messy like trash.

Service

9.0

The staff were very helpful, especially for arranging transportation to and from Arlington.

Location

8.0

The hotel is centrally located in downtown Dallas, making it convenient for exploring the area.

Dining

6.0

The dining experience lacked proper accommodation for guests, especially during events, which was a bit disappointing.